Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays.
International Shipping Times
We proudly ship worldwide. Once dispatched, delivery typically takes 7–12 business days, depending on your destination country. Please note these are estimated delivery times and are not guaranteed, as international shipments can occasionally be delayed by customs processing, local carrier handling, weather, or other factors outside our control.
Order Confirmation & Tracking
As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your location [or: Free international shipping on all orders / Flat rate of $X for international orders].
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or local taxes upon arrival. These charges are determined by your country's customs office and are the responsibility of the customer. We recommend checking with your local customs authority for more information before ordering.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please reach out to our support team at [your email] and we'll help track it down.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or lost packages resulting from incorrect address details provided by the customer.